We work in partnership with the world’s leading vendors and professional bodies,
so all of our training courses are accredited and our learning professionals certified to the highest level.


AXELOS is a joint venture company, created by the Cabinet Office on behalf of Her Majesty’s Government (HMG) in the United Kingdom and Capita plc, to manage, develop and grow the Global Best Practice portfolio.

IT HelpLine is accredited through Axelos EI's to deliver courses for:

  • ITIL® : IT Infrastructure Library
  • PRINCE2® : Projects IN Controlled Environments

IT HelpLine delivers the following Axelos training through partners:

  • MSP® : Managing Successful Programmes
  • M_o_R® : Management of Risk
  • MoP® : Management of Portfolios



PEOPLECERT is today one of the leading players in the global certification industry, partnering with multi-national organisations and government bodies for the development & management of globally recognised certification schemes and the delivery of their related standardized exams.

IT HelpLine is an ATO from PEOPLECERT to deliver courses for:

  • ITIL® Foundation
  • ITIL® Intermediate - Lifecycle Track
  • ITIL® Intermediate - Capability Track
  • ITIL® Managing across the Lifecycle
  • ITIL® Practitioner
  • COBIT® Foundation
  • COBIT® Implementation
  • COBIT® Assessor

IT HelpLine is AEO from PEOPLECERT to conduct exams for:

  • PRINCE2® Foundation
  • PRINCE2® Practitioner





APMG-International is an award-winning Examination Institute. APMG accredits professional training and consulting organizations and manages certification schemes for knowledge-based workers, and has a global reach, with regional offices located around the world.

IT HelpLine is an ATO from APMG-International to deliver courses for:

  • ITIL® Foundation
  • ISO/IEC20000® Practitioner




ISACA is a nonprofit, independent association that advocates for professionals involved in information security, assurance, risk management and governance.

IT HelpLine is accredited to deliver courses and conduct exams for:

  • COBIT 5® Framework