ITIL Expert training (Dubai)
ITIL® Expert - Service Capability Track
  • About
  • Overview
  • Objectives
  • Highlights
atoitil-pplThe service capability track is appropriate for candidates looking to gain specialized, knowledge in ITSM processes, with focus on the day-to-day execution of ITIL practices and how they interact. Candidates can expect to gain a comprehensive in-depth knowledge of service management from an implementation perspective.
The program focuses on how to strategize, plan & use ITIL in an organization. This qualification will benefit you in both your personal and professional development, by aiding career advancement and progress within the IT Service Management field.
• Lifecycle as an integrated whole
• Process integration / interfaces
• Shared data / info / knowledge
• Roles and responsibilities
Gain a well-rounded, superior knowledge in ITIL based best-practice:
• IT Service Management Business and Managerial Issues
• Managing the Planning and Implementation of IT Service Management
• Management of Strategic Change and Risk Management
• Understanding Organizational Challenges
• Service Assessment
• Complementary Industry Guidance
• Highly recommended senior consultant trainer
• Best in class course-ware with practical approach
• Discounts for corporates, groups, early registrations
• Installment option for self-paying individuals
• Weekend program - only one working day!
  • Schedule
  • Trainer
  • Registration

Weekend schedule for classroom sessions (FRI-SAT) to suit working professionals.

13 Jan 2018 INTRO : Capability Intro and Foundation refresher
18 - 20 Jan OSA : Operational Support and Analysis
25 - 27 Jan RCV : Release Control and Validation
08 - 10 Feb PPO : Planning, Protection and Optimization
15 - 17 Feb SOA : Service Offerings and Agreements
01 - 03 Mar MALC : Managing across the Lifecycle

The schedule is planned with adequate prep / break time between modules.

atoitil-pplWith over two decades experience in IT Service Management, the trainer is one of the highest rated on the subject in the region.Consistently rated as exceptional in surveys for delivery and communication, he has trained over 5000 on the subject and comes highly recommended by his students.

Trainer Profile ..

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Training + Exam (per module) : US$ 1,950 (total US$ 9,750)

City : Dubai, UAE
Start Date : 11-JAN-2018

OFFER : Complete Expert Track (all 5 modules)
• Training + Exam fee (all 5 modules) US$ 5,950
• One additional warranty exam FREE !

  • The training helped us understand the concepts by interlinking real life scenarios making them easy to remember
    Aparna Samala IT Manager at CA Technologies
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