/IT%20Service%20Management
Accredited ITIL® Training
IT HelpLine offers a comprehensive portfolio of training in IT Service Management based on ITIL®. IT HelpLine is an Accredited Training Organization (ATO) for ITIL® Training from Foundation to Intermediate and Expert level.
Best practices in IT governance
IT Governance training help enterprise leaders understand why IT goals must align with those of the business, how IT delivers value, and how its performance is measured, resources properly allocated and risks mitigated.
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ISO Standards Training programs
The adoption of ISO standards for IT has grown rapidly in the international arena for both internal and external IT service providers and it has become a competitive differentiator for delivery of IT services.
Lean and Six sigma are some of the most in-demand quality management certification training programs. Lean Management in IT training teaches you how to prevent defects and improve customer satisfaction.
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/Project%20management
Project management Training programs
Project management can bring many benefits to a business. Good project management practices reduce the chance of a project failing and ensure a minimum level of quality and that results meet requirements and expectations.